1. Overview

At Fixprintcore.com customer satisfaction is our top priority. This Refund and Cancellation Policy outlines the terms under which orders can be cancelled, returned, or refunded.

2. Order Cancellation Policy

A. Before Shipment

• You may cancel your order before it is shipped by contacting our support team at support@fixprintcore.com

• Or calling +1-888-207-4142.

• If the order is cancelled before shipment, you will receive a full refund within 5–7 business days to your original payment method.

B. After Shipment

• Once an order is shipped, cancellation is not possible.

• You may choose to reject the delivery, in which case the item will be returned to us, and a refund will be initiated after we receive the product in its original condition (see Refund Terms below).

3. Return & Replacement Policy

A. Eligibility

We accept returns and offer replacements only under the following conditions:

• You received a damaged, defective, or incorrect product.

• The product is unopened, unused, and returned in its original packaging with all accessories, manuals, and invoices.

B. Timeframe

• You must raise a return request within 7 days of delivery.

• To initiate a return or replacement, contact our support team with your Order ID, product photos, and reason for return.

C. Non-Returnable Items

The following items are not eligible for return:

• Products damaged due to misuse or improper handling

• Software products, downloaded drivers, and licenses

• Ink/toner cartridges once opened or used

• Customized or special-order items

4. Refund Policy

A. Refund Method

Once your return is approved and the product is received and inspected, the refund will be processed via:

• Original mode of payment (Credit/Debit Card, UPI, Net Banking, etc.)

• Refunds are typically processed within 7–10 business days after product inspection.

B. Deductions

If any product is returned without original packaging, accessories, or has signs of use, a partial refund or restocking fee may apply.

5. Shipping for Returns

• We offer free reverse pickup for eligible return cases.

• In locations where reverse pickup is not available, customers may need to ship the item to our return center. We will reimburse reasonable shipping charges on verified cases of defective/damaged products.

6. Dispute Resolution

We aim to resolve disputes in accordance with applicable consumer protection laws in India.

7. Contact Us

For any queries or assistance regarding refunds and cancellations, contact us:

📧 Email: support@fixprintcore.com

📞 Phone: +1-888-207-4142

📍 Address: 334 Wilhelmine Ct

=Ballwin, MO 63021

By placing an order with us, you agree to the terms of this Refund and Cancellation Policy.